Term & Conditions
Terms & Conditions
Last Updated: [12-5-2025]
Welcome to SmoothSoftSkin. These Terms & Conditions outline the rules and regulations for using our website and purchasing our products. By accessing our site or placing an order, you agree to the terms stated below.
1. General Information
SmoothSoftSkin operates this website to offer natural skincare products, including our signature Tallow Honey Balm with Moroccan EVO Oil. By using our site, you confirm that you are at least 18 years old or accessing the site under the supervision of a guardian.
2. Product Information
We work hard to ensure all product descriptions, images, and details are accurate and updated. However, natural products may vary slightly in texture, scent, or color.
We are not responsible for misunderstandings due to changes or variations caused by natural ingredients.
3. Orders & Payments
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All orders are subject to acceptance and product availability.
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Prices are listed in USD and may change without notice.
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We accept major payment methods displayed at checkout.
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Once an order is placed, you will receive a confirmation email.
4. Shipping & Delivery
Our standard delivery timeframe is 5 to 8 business days within the USA.
Shipping delays caused by carriers, weather, or holidays are outside our control, but we will always support you with updates where possible.
5. Returns & Refunds
Due to the personal nature of skincare products, we accept returns only on unused, unopened items within 14 days of delivery.
If your order arrives damaged or incorrect, please contact us within 48 hours with photos so we can assist.
6. Intellectual Property
All content on this website—including images, logos, text, and product names—is the property of SmoothSoftSkin.
You may not copy, reproduce, distribute, or use any content without written permission.
7. Health Disclaimer
Our products are formulated with natural ingredients, but results may vary.
We do not claim to diagnose, treat, cure, or prevent any medical condition.
Please patch-test before use and consult a doctor if you have known allergies.
8. Limitation of Liability
SmoothSoftSkin is not liable for any indirect, incidental, or consequential damages arising from product misuse, website use, or delays outside our control.
9. Changes to Terms
We may update these Terms & Conditions at any time. Your continued use of the website indicates acceptance of the revised terms.
10. Contact Us
If you have any questions about these Terms & Conditions, please reach out to us:
📧 support@smoothsoftskin.com
📍 USA